Showing empathy at work is one of the most important leadership tips you will get. This simply refers to recognizing other people’s emotions and understanding their perspective. However, for some people, this proves to be rather hard since you must look beyond yourself and your own needs. Today we are going to look at a couple of tips on how to show empathy at work.
How to Show Empathy at Work 101
1. Try to See Things from Their Perspective
Take all the details of the situation and imagine how would you react. Most of the time, you will see that the other person’s behavior is merely a reaction to the circumstances. Once you understand their position, it’s easier to be empathic.
2. Show Physical Affection
For this step, it’s important to make sure you have the person’s permission for offering physical affection. Hugging someone when they’re in distress can help them a lot. Moreover, this boosts the levels of oxytocin in both your bodies, which makes you feel better.
3. Analyze Your Attitude
Make an objective analysis of yourself and see what is your attitude. If you want to show empathy, it’s important to have an open mind. You can’t do it properly if you only care about being right, winning, and getting your own way. However, if you think about building a relationship and finding a solution to your issues, you are more likely to be empathic.
4. Listen Correctly
Many people think they’re good listeners but, in fact, they’re not. It’s not enough just to listen to the words being said. You also need to pay attention to the body language, the tone of voice, the attitude, and the feelings the other person conveys. Only then you will get the complete image of what they’re saying.
5. Don’t Judge
When learning how to show empathy at work and not only, it’s important not to judge. It may be hard to withhold your judgment, but try not to place any labels. Instead, think about the situation and put yourself in the other person’s shoes. Then, imagine what would you do if you were in their place. The key here is to have a deeper understanding of their perspective.
6. Open Up Emotionally
Though this can be a hard goal to achieve, it’s important to open up to another person. Sharing emotions and feelings can be risky, but it helps strengthen the bond with the others. When somebody sees that you are willing to discuss more private matters, they will start trusting you. Moreover, they will feel better because you trusted them enough to open up.
It can be quite hard to learn how to show empathy at work if you’re not doing it naturally. The most important thing is to place yourself in the other person’s shoes. If they allow you, you can also offer them physical affection, such as a hug. Showing empathy can help you build great relationships at work and not only, making new friends and gaining people’s trust.
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