What do you do when you have a lot of tasks that need to be accomplished and not that many people available to accomplish them? Some businesses choose to outsource part of the workload to outside suppliers. Outsourcing is becoming an increasingly common strategy in today’s business world. If it sounds like something you’d want to try as well, take a look at these 4 main advantages and disadvantages of outsourcing coming from 4 experts in the field.
4 Advantages and Disadvantages of Outsourcing as Presented by Experts
1. You Get Things Done Faster
One of the main reasons why businesses decide to outsource part of their tasks is because they need things done fast. Nash Riggings, American journalist and writer for Small Business Trends, says that when working with a limited number of people, you sometimes can’t take care of all the tasks you need to, especially if they’re time-consuming. If you go to an external agency or a freelancer, things will advance much faster. Consider the fact that you can outsource different tasks to different freelancers in order to win even more time.
2. You Can Focus on More Important Things
Typically, businesses outsource the less important things, so that they have time to deal with the more important ones. This is precisely one of the main advantages that author Patricia Lotich identifies when it comes to outsourcing – you have time to focus on the core of your business. Your focus should be on your expertise and what you’re good at, which can’t be everything. Leave the rest of the things to experts who can accomplish them faster and better.
1. You Lose Control
One of the main concerns people have when thinking about outsourcing is that they’ll end up losing control over their work. James M. Bucki, Director of Computing Technology at Genesee Community College, warns about the fact that when you sign a contract with an external agency, you agree to provide them with a certain amount of control over the work they do. This could mean that the end result won’t be characterized by the same standards you’re used to, which is a risk you must be willing to take if you’re interested in outsourcing. External agencies or freelancers are looking for profit. This naturally means they don’t care as much about your business as you do.
2. You Provide Clients with a Poor Experience
Rajib Mukherjee, writer at Udemy, talks about how some businesses outsource to foreign workers. The reason they do that is because they ask for less money than native workers. While this can help you save money, it can also interfere with the quality of your customer experience. That’s because many customers have issues communicating with foreign professionals, even if these professionals have been trained to adjust to the American culture. This can lead to misunderstanding, confusion, and ultimately, to a lack of confidence that can be damaging to your business.
Before outsourcing part of your workload, take some time to think about these 4 advantages and disadvantages of outsourcing. They’ll help you figure out the best course of action for you.
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